Theknown issuewith importing a custom Commander Shepard intoMass Effect 3from the prior installments is going to be addressed in the next patch for the game.
BioWare isn’t entirely sure whensaid fix will arrive, since the patch needs to go through certification first and that takes time. This is good news for latecomers to the series who won’t have to go through a lengthy process when they finally make it toME3, I suppose. Better late than never.
Mass Effect 3 face import bug will be fixed in next patch[Joystiq]